RETURN TO OFFICE – SAFE RE-OPENING

With the easing of Circuit Breaker in phase one, Great American Insurance Company will take a more controlled and coordinated approach for our employees to return to the office (“safe re-opening”), as our main focus is on the well-being and safety of our employees and our customers.

Under phase one, 25% of our workforce returned to office on 3rd June 2020 and we will resume our split team, bi-weekly rotational operation. We will operate three days a week (i.e. Monday, Wednesday and Friday) in the office premise, and the remaining staff members will continue to operate from home.

We seek your kind understanding that meeting with business partners in our office premise is still not permitted under phase one. Staff members can be contacted via their mobile phone and email should assistance be required.

Please be assured that we shall maintain our service standards to the best of our ability during these unprecedented times.

Customer service hotline: +65-6804-6000
Customer service email: customer.service@sg.gaig.com

Thank you for your understanding and patience during this time. We will monitor the situation closely and provide updates on future developments, if any. Read more

  Any Travel Policy issued after 16th Mar 2020 00:01 by Great American Insurance Company, Singapore Branch, will not cover (i) any claims arising from this known and foreseen event relating to or in connection with COVID-19 or any mutation or variation or related strain and/or its outbreak; and (ii) any claims arising from alteration to any travel plan, or any health and medical losses or expenses incurred relating to COVID-19.


Great American Insurance Company, Singapore Branch offers an extensive list of insurance solutions to a wide variety of commercial customers. The Singapore Branch is dedicated to delivering an exceptional service to its customers, and its experienced team of underwriters will help to tailor a policy for their needs.

What Sets Us Apart?

  • Our leading position in the retail and specialty markets.
  • Team of experienced and highly regarded individuals with strong underwriting discipline and expertise.
  • Keen focus on service standards, with an emphasis on claims services and helping clients win and manage difficult accounts.
  • Ability to maximize local market opportunities through a flexible, efficient and scalable business model.
  • Wide distribution channels with associates and business partners in key regional markets.

Our roots go back to the founding of Great American Insurance Company in 1872.

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